Quote sent. No reply.
We clarify whether the project is still active and what a useful next step could be.
Unsigned quote follow-up
Your quotes are waiting.Let's restart the conversation.
You invested time in understanding a project and preparing an offer. We restart the conversation with your prospects so that your work has a next step.
Our services
Does this sound familiar?
Illustrative situations we can assess together.
Your team is short on time
Delivery, urgent tasks and new appointments take priority. You need help with agreed follow-up.
The customer still hesitates
Price, timing or a technical question: we explore what is holding the decision back.
The assignment, step by step
You prepared the quote. Let's follow it through.
You share your opportunities.
We review your unsigned quotes and agree on the scope of our work together.
We reconnect.
We follow up with prospects, clarify their needs and work within the boundaries agreed with you.
You stay in control.
We share progress and signed orders with you. You deliver the service; we provide the agreed courtesy follow-up.
What you get back
Sales follow-up. More room for your work.
You receive useful responses: confirmed interest, questions, objections, requests to update the offer, postponements or refusals. Requests outside our scope are referred to you, with the information needed to move forward.
Time for your business
You focus on delivery and customers. We handle the conversations agreed within our assignment.
Information to make decisions
A confirmed need, a clear objection or a postponed project gives you useful information for the next step.
Your customer relationship protected
We agree on the message, offer and boundaries. You retain control over commitments made by your business.
Your questions
The right questions before we work together.
You are entrusting us with part of your customer relationship. Here is how we prepare and scope the work.
Discuss your quotesWhich quotes can we entrust to you?
Unsigned quotes for which follow-up remains relevant. We review age, validity, previous exchanges and project status. An outdated quote may need to be revised by your business first.
How do you introduce yourselves?
SHA Group's role and introduction are agreed with you. The prospect should understand which business and quote are concerned and why we are making contact.
Can you negotiate or offer a discount?
Only within the margin expressly agreed with you. Other requests are referred back. Prices, deadlines and technical commitments remain under your control.
How do you handle objections or technical questions?
We distinguish hesitation, missing information, postponement and refusal. Technical questions go to your business. A request not to be contacted again is respected and recorded.
What happens after signature?
The case is handed back for delivery of your service. Agreed courtesy follow-up is organised. Delivery, technical answers and complaints about the service remain your responsibility.
How do we get started with SHA Group?
Describe your business, expectations and potential cases. We assess their suitability, available information and required organisation. Contacts, messaging, reporting and responsibilities are agreed before starting. Case details are then shared through the agreed channel.
How are financial terms agreed?
Terms are explained directly and formalised before work begins. The quote follow-up model presented is based on commission linked to concluded sales. Additional assignments are discussed according to their scope. No fixed price or percentage is advertised on the website.
Can you guarantee results?
We agree on an assignment and follow-up, not a customer's decision. A sale depends on need, offer, budget and timing. A clear reply, a reason for declining or an identified next action can also inform your business decisions.
Explore our other services
Discuss your quotes
Let's start with your situation.
Describe your business, the type of cases and approximate contact volume. We discuss your priorities before defining a suitable assignment. Please do not send your customer database through this first-contact form.
info@shagroup.be +32 65 98 13 83Every day, 9 am–9 pm