Lead qualification and appointment setting · On request

Clearer needs.Better prepared appointments.

Receiving enquiries but short on time to assess them? SHA Group speaks with the contacts you provide to clarify their needs and, on request, arrange a suitable appointment.

Our services

Does this sound familiar?

Illustrative situations we can assess together.

Enquiries are waiting to be reviewed

You want to understand the project before spending time on a sales meeting.

Your team travels too early

Project, location or timing remain unclear. We check the agreed criteria first.

Appointments lack context

You want the essential project information before speaking with a prospect.

The assignment, step by step

Clearer needs. Better prepared appointments.

Define your criteria

We agree on useful information: project type, location, timing, indicative budget or relevant decision-maker. Criteria reflect your business.

Qualify the enquiry

We clarify the need and check the agreed criteria, distinguishing suitable enquiries from those requiring later follow-up or a different offer.

Arrange the appointment

Where relevant and included in the scope, we propose a time based on your availability and the contact's agreement. You receive the information needed to prepare.

What you get back

Sales follow-up. More room for your work.

You receive a summary of the need, checked criteria, outstanding questions and next action. A qualified appointment prepares a sales conversation; it does not guarantee attendance or a sale.

Time for your business

You focus on delivery and customers. We handle the conversations agreed within our assignment.

Information to make decisions

A confirmed need, a clear objection or a postponed project gives you useful information for the next step.

Your customer relationship protected

We agree on the message, offer and boundaries. You retain control over commitments made by your business.

Your questions

The right questions before we work together.

You are entrusting us with part of your customer relationship. Here is how we prepare and scope the work.

Plan your qualification needs
Can I request qualification only?

Yes. Qualification alone, appointment setting alone or a combined assignment can be discussed. Scope, contact volume and handover are agreed beforehand.

What does a qualified contact mean?

The agreed criteria, such as need, location, timing or indicative budget, have been examined. We distinguish confirmed facts from open questions. Qualified does not mean convinced or ready to sign.

Who provides the contacts?

This service concerns the contacts and enquiries you provide. Their source, context and relevance are discussed first. Finding new contacts is a separate requirement and is not automatically included.

How are appointments arranged?

We agree on available times, format and required information. A time is proposed based on your availability and the contact's agreement. Confirmations and any reminders are scoped together; automatic calendar integration is not promised.

What if an enquiry does not fit, or an appointment is cancelled?

You receive the reason and case status. We arrange later follow-up or close the case according to your instructions. Cancellations and no-shows follow the agreed scope; automatic replacement is not promised.

How do we get started with SHA Group?

Describe your business, expectations and potential cases. We assess their suitability, available information and required organisation. Contacts, messaging, reporting and responsibilities are agreed before starting. Case details are then shared through the agreed channel.

How are financial terms agreed?

Terms are explained directly and formalised before work begins. The quote follow-up model presented is based on commission linked to concluded sales. Additional assignments are discussed according to their scope. No fixed price or percentage is advertised on the website.

Can you guarantee results?

We agree on an assignment and follow-up, not a customer's decision. A sale depends on need, offer, budget and timing. A clear reply, a reason for declining or an identified next action can also inform your business decisions.

Plan your qualification needs

Let's start with your situation.

Describe your business, the type of cases and approximate contact volume. We discuss your priorities before defining a suitable assignment. Please do not send your customer database through this first-contact form.

info@shagroup.be +32 65 98 13 83

Every day, 9 am–9 pm

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